Frequently Asked Questions

Frequently Asked Questions – FAQ

Welcome To our FAQ page

Get fast answers to all your questions about Fantasy Gems—from registration and bonuses to security and withdrawals—in our comprehensive FAQ section.

FAQ: General Information

Is Fantasy Gems Licensed in India?

Yes, Fantasy Gems is a licensed and authorized online gaming site in India.

When Was Fantasy Gems Founded?

We started in 2013.

What is the Welcome Bonus at Fantasy Gems?

We offer a generous welcome bonus for new users. Check our website for full details.

How Do I Deposit at Fantasy Gems?

Depositing is simple. Go to the deposit section, choose your payment method, enter the amount, and complete your transaction.

FAQ: Getting Started

How Do I Register at Fantasy Gems?

Visit our official website and click on “Sign-Up” or “Register.” Fill out the registration form, agree to our Terms of Service, and complete the process. Then, log in to your new account.

What Are the Registration Requirements?

You must be 18 years or older, and you can only create one account. Your personal information must be real and accurate.

FAQ: Special Offers

What is the Recommendation Code and How Do I Use It?

The Recommendation Code is needed during registration. Use the official code provided during signup to enjoy additional benefits.

Legal & Account Concerns

Is It Legal to Create an Account on Fantasy Gems?

Yes, creating an account is completely legal as we are an officially recognized gaming provider in India.

Can I Create Multiple Accounts?

No, only one personal account is allowed. Multiple accounts may result in account deletion.

Why Might I Be Unable to Register?

Sometimes regional restrictions or other issues may block registration. In such cases, please contact our support team for help.

FAQ: Technical Help & Support

How Do I Reset My Password?

Is Fantasy Gems Available on PC?

Yes, our platform works on PC and offers enhanced graphics and a user-friendly interface.

What Should I Do If I Experience Technical Issues?

If you face problems like slow loading or errors during transactions, please check our support section or contact our customer service for help.

How Can I Solve Login Problems?

Ensure your account details are up to date. Use a strong password and contact support if you still face issues.

What Are the Best Practices for Security While Playing?

Use a secure internet connection, update your passwords regularly, avoid public Wi-Fi for transactions, and manage your privacy settings.

FAQ: Recharge & Withdrawal Help

What If I Cannot Recharge?

If you are unable to recharge, try a different payment method or bank. Make sure your account has sufficient funds.

What If My Recharge Does Not Appear?

If your deposit does not show up in your account within 5 minutes, contact our live chat support and provide your payment receipt.

What Happens If I Enter the Wrong Bank Details for a Withdrawal?

An error message will appear. Please contact live chat with the correct bank details so we can resolve the issue.

What Should I Do If a Withdrawal Is Successful But the Money Does Not Reach My Bank?

If you do not receive the funds within 3 days after a successful withdrawal, please reach out to our live chat support. Have your bank statement and a short video of the statement ready for verification.

What If My Withdrawal Fails?

If your withdrawal fails, provide your game ID and phone number to our live chat support so we can investigate the issue.

What Should I Do If My Withdrawal Takes Too Long?

Check with your bank first. If everything appears normal, contact our live chat support to resolve the delay.

Final Thoughts

At Fantasy Gems, we are committed to giving you a secure and enjoyable gaming experience. Our answers above cover many common questions, and our support team is always ready to help you. We value fairness, transparency, and your trust. Thank you for choosing Fantasy Gems—your journey to exciting, secure gaming starts here!